WooCommerce chat features built to automate support and sales
ChatAssist24 combines customer support, WooCommerce actions, lead capture, marketing automation and custom assistant agents in one WordPress plugin. Explore what each part of the plugin does and which plan includes it.
Answer repetitive questions without repetitive work
Index your website and organize support information so ChatAssist24 can answer common questions about shipping, returns, services, availability and store policies.
- Website indexing and FAQ answers
- Custom keyword responses
- Fallback buttons and WhatsApp contact
- Incident information when something is temporarily unavailable
- Statistics to see what customers ask most often
Let customers search, choose and act from the chat
Turn the assistant into a commerce layer for WooCommerce instead of a simple question-and-answer widget.
- Product and category search
- Show products directly inside chat
- Recommend products
- Add products to cart from chat
- Guide customers toward checkout
- Track orders by order number and email
Turn conversations into contacts you can follow up
Capture customer details when the conversation shows purchase intent or when the visitor needs human help.
- Lead capture flows
- WhatsApp send button
- WhatsApp groups and custom links on paid plans
- Contact routes based on the customer journey
Use different assistants for different parts of the website
Create assistants with their own identity, tone and role. Premium includes one custom agent; Pro supports unlimited agents and page-specific experiences.
- Agent name, avatar and personality
- One custom agent in Premium
- Unlimited agents in Pro
- Different agents for products, selected pages or exact URLs
- Primary and secondary agent logic
Use the chat as an active sales channel
Pro adds tools designed to move beyond support and create measurable commercial actions.Pro añade herramientas para ir más allá del soporte y generar acciones comerciales medibles.
- Marketing pop-up campaigns
- Campaign reach statistics
- Cross-sell recommendations
- Quote simulator
- Customer satisfaction surveys
- Unlimited custom responses
Control the experience without rebuilding your site
Adapt the assistant to your brand, add rich content to conversations and use statistics to understand how customers interact with it.Adapta el asistente a tu marca, añade contenido enriquecido a las conversaciones y utiliza estadísticas para entender cómo interactúan los clientes.
- Basic and advanced visual customization
- Images, videos and pricing tables in chat
- Chat buttons and guided actions
- Statistics panel
- Campaign analytics
- Incident reporting
One plugin, one workflow
Configure ChatAssist24 from WordPress, use WooCommerce data when available and upgrade features as your store or service website grows.Configura ChatAssist24 desde WordPress, utiliza los datos de WooCommerce cuando estén disponibles y amplía funciones a medida que crece tu tienda o web de servicios.
Start with Free
Use the basic assistant, product search, order tracking, WhatsApp button and statistics before upgrading.Utiliza el asistente básico, la búsqueda de productos, el seguimiento de pedidos, el botón de WhatsApp y las estadísticas antes de ampliar el plan.
Upgrade inside WordPress
Compare Free, Premium and Pro to choose the tools your business needs. See the full feature breakdown on the pricing page.Compara Free, Premium y Pro para elegir las herramientas que necesita tu negocio. Consulta las funciones de cada plan en la página de precios.
Keep the same setup
Manage your assistant, content and visual settings from WordPress, with a single place to maintain the customer experience.Gestiona tu asistente, sus contenidos y su diseño desde WordPress, con un único lugar para mantener la experiencia del cliente.
See how the control panel works
Open the interactive demo and change settings while the chat updates live beside you.
