WooCommerce Chat Assistant
Turn support chats into customers. Automatically.
Automate repetitive WooCommerce questions, show products inside chat, capture leads, guide shoppers to checkout and reduce manual support.
Watch ChatAssist24 in action
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Why stores use ChatAssist24
Reduce support workload and turn conversations into sales
Built for WooCommerce stores that want to automate repetitive questions and convert more visitors without increasing support effort.
Save hours every week
Automate repetitive questions like shipping, returns, order status and product availability.
Increase conversions
Guide shoppers to the right products and reduce friction before checkout.
Available 24/7
Never miss a customer, even outside business hours.
Powerful features to sell more
Everything you need to assist, engage and convert
ChatAssist24 helps customers find answers, discover products, leave contact details and move faster from doubt to checkout.
Answer questions
Shipping, returns, payments, order status and common store questions.
Sell inside chat
Show products, recommend items and add products to cart directly.
Capture leads
Collect emails, phone numbers and WhatsApp contacts from interested visitors.
Launch campaigns
Create promotional chat campaigns by page, timing or customer journey.
Surveys
Ask customers for feedback and detect friction after the conversation.
Quote simulator
Let visitors request estimated budgets before contacting your team.
Cross-sell
Recommend complementary products and increase order value.
Custom answers
Adapt answers by page, context, product category or support need.
Conversion flow
From customer question to assisted sale.
ChatAssist24 reduces friction in the buying journey: it answers, recommends, captures and sends shoppers toward checkout.
Pricing
Start free. Upgrade when you grow.
Choose the plan that fits your store. No hidden fees. No charge per agent.
Free
Start with the basics
For stores that want basic support automation and a first layer of customer assistance.
- Basic chat assistant
- Order tracking by order number and email
- Basic product and category search
- Custom chat buttons, up to 5
- WhatsApp send button
- Basic customization
- Website indexing to answer customers
- Statistics panel
- Support FAQ answers
Premium
Convert more chats into orders
Prices may be displayed in your local currency at checkout.
For stores that want stronger sales features and more control over the chat experience.
- Everything in Free
- Unlimited custom chat buttons
- Send to WhatsApp groups or custom links
- Show products inside chat and recommend products
- Add products to cart from chat
- Complete orders inside the chat
- Add images, videos and pricing tables to the chat
- Advanced design customization
- Custom keyword responses, up to 5
- Website incident information
- 1 custom assistant agent
Pro
Automate sales, leads and campaigns
Prices may be displayed in your local currency at checkout.
For stores that want advanced automation, marketing campaigns and higher-value sales flows.
- Everything in Premium
- Cross-sell product recommendations
- Marketing pop-up campaigns
- Campaign reach statistics
- Unlimited custom responses
- Quote simulator
- Customer satisfaction surveys
- Priority ticket support
- Unlimited custom assistant agents
- Different agents for products, pages and customer journeys
FAQ
Common questions
Everything you need to know before installing ChatAssist24.
Which plan should I choose?
Free is for basic support and testing the assistant. Premium is the recommended plan for most WooCommerce stores. Pro is for stores that want campaigns, surveys, quote simulation and advanced sales automation.
Is Pro more complete than Premium?
Yes. Premium is the main paid plan for sales functionality. Pro is the highest plan and includes marketing campaigns, unlimited custom responses, cross-sell recommendations, satisfaction surveys and priority ticket support.
Does ChatAssist24 charge per agent?
No. The recommended pricing is per store, not per agent, ticket or conversation. This keeps the cost predictable.
Can customers add products to cart from the chat?
Yes. This is included in Premium and Pro.
Does the free version include all features?
No. Free is designed for acquisition, basic support, order tracking, product search, limited buttons and basic customization. Advanced sales and marketing features are reserved for Premium and Pro.
Ready to turn more conversations into sales?
Install the free version in seconds and start automating today.
