ChatAssist24 setup and WordPress documentation
A practical guide to installing, configuring and managing ChatAssist24. This documentation structure is ready for the final product screenshots, videos and licensing links.
From installation to a working assistant
The documentation is organized around the tasks a WordPress administrator needs to complete.La documentación se organiza según las tareas que debe realizar un administrador de WordPress.
1. Install ChatAssist24
Install the Free version in WordPress, activate the plugin and open the ChatAssist24 dashboard. The final WordPress.org download link will be connected here before launch.Instala la versión Free en WordPress, activa el plugin y abre el panel de ChatAssist24. El enlace definitivo de WordPress.org se conectará aquí antes del lanzamiento.
2. Run the initial setup
Choose the website type, basic assistant behavior, support information and visual style. The setup wizard should leave the assistant usable before advanced customization.Elige el tipo de web, el comportamiento básico del asistente, la información de soporte y el estilo visual. El asistente debe quedar utilizable antes de entrar en ajustes avanzados.
3. Connect WooCommerce features
When WooCommerce is active, configure product search, order tracking, cart actions and the commercial flows you want customers to use.Cuando WooCommerce esté activo, configura búsqueda de productos, seguimiento de pedidos, acciones de carrito y los flujos comerciales que quieras ofrecer.
4. Customize the assistant
Set design, buttons, responses, media and the assistant agent. Premium and Pro features remain visible with clear upgrade labels.Configura diseño, botones, respuestas, contenidos multimedia y el agente. Las funciones Premium y Pro permanecen visibles con indicaciones claras de actualización.
5. Test before publishing
Use the preview to test questions, products, orders, WhatsApp routes and mobile behavior before enabling the assistant for customers.Utiliza la vista previa para probar preguntas, productos, pedidos, rutas de WhatsApp y funcionamiento móvil antes de activar el asistente para los clientes.
Everything the help center will cover
Getting started
Installation, first setup, assistant activation, website indexing and testing.Instalación, configuración inicial, activación del asistente, indexado de la web y pruebas.
WooCommerce
Product search, categories, cart actions, checkout guidance and order tracking.Búsqueda de productos, categorías, acciones de carrito, guía hacia la compra y seguimiento de pedidos.
Agents
Create agents, set a primary agent and assign secondary agents to pages, products or URLs.Crea agentes, define un agente principal y asigna agentes secundarios a páginas, productos o URLs.
Campaigns
Create page-based campaigns, timing rules, reach statistics and interaction behavior.
Leads & surveysLeads y encuestas
Lead capture, contact routes, satisfaction surveys and quote simulations.
Licensing & upgradesLicencias y mejoras de plan
Freemius activation, upgrading Free to Premium or Pro, renewals, license management and support.
Prepared for visual documentation
Each final help article can include a real product screenshot or a short video in the reserved visual area. The layout is already designed so screenshots can be dropped in without changing the page structure.
Need to understand the plugin before installing it?
The interactive demo reproduces the control panel and the live chat experience.
