{"id":213,"date":"2026-10-08T04:05:44","date_gmt":"2026-10-08T08:05:44","guid":{"rendered":"https:\/\/chatassist24.com\/docs\/"},"modified":"2026-10-08T05:04:35","modified_gmt":"2026-10-08T09:04:35","slug":"docs","status":"publish","type":"page","link":"https:\/\/chatassist24.com\/es\/docs\/","title":{"rendered":"Documentation"},"content":{"rendered":"<style>\n.ca24x{--g:#1faf5a;--gd:#168c49;--ink:#111827;--muted:#64748b;--line:#e6ebee;--soft:#f6f8f7;--dark:#101112;font-family:Inter,system-ui,-apple-system,BlinkMacSystemFont,\"Segoe UI\",Arial,sans-serif;color:var(--ink);background:#fff;line-height:1.6}\n.ca24x *{box-sizing:border-box}.ca24x a{text-decoration:none}.ca24x-wrap{max-width:1180px;margin:0 auto;padding:0 24px}.ca24x-sec{padding:82px 0}.ca24x-hero{padding:88px 0 70px;background:radial-gradient(circle at 82% 18%,rgba(31,175,90,.14),transparent 34%),linear-gradient(180deg,#fff,#fbfdfc)}\n.ca24x-eyebrow{display:inline-flex;padding:8px 13px;border-radius:999px;background:#eaf9f0;color:var(--gd);font-weight:800;font-size:14px}.ca24x h1{font-size:clamp(42px,6vw,68px);line-height:.98;letter-spacing:-.05em;max-width:900px;margin:20px 0}.ca24x-lead{font-size:20px;color:var(--muted);max-width:820px;margin:0 0 28px}\n.ca24x-actions{display:flex;gap:12px;flex-wrap:wrap}.ca24x-btn{display:inline-flex;align-items:center;justify-content:center;min-height:50px;padding:0 22px;border-radius:14px;font-weight:800;border:1px solid var(--line);background:#fff;color:var(--ink)}.ca24x-btn--primary{background:var(--dark);border-color:var(--dark);color:#fff}.ca24x-btn--green{background:var(--g);border-color:var(--g);color:#fff}\n.ca24x-center{text-align:center;max-width:820px;margin:0 auto 44px}.ca24x-center h2{font-size:clamp(32px,4vw,50px);line-height:1;letter-spacing:-.04em;margin:14px 0}.ca24x-center p{color:var(--muted);font-size:18px}\n.ca24x-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.ca24x-card{border:1px solid var(--line);border-radius:24px;padding:27px;background:#fff}.ca24x-card h3{font-size:22px;margin:0 0 8px}.ca24x-card p{margin:0;color:var(--muted)}\n.ca24x-feature{display:grid;grid-template-columns:1fr 1fr;gap:54px;align-items:center;padding:52px 0;border-bottom:1px solid var(--line)}.ca24x-feature:last-child{border-bottom:0}.ca24x-feature h2{font-size:38px;letter-spacing:-.035em;line-height:1.05;margin:10px 0 14px}.ca24x-feature p{color:var(--muted)}.ca24x-feature ul{padding-left:20px}.ca24x-feature li{margin:8px 0}\n.ca24x-shot{min-height:310px;border:1px solid rgba(31,175,90,.25);border-radius:28px;background:linear-gradient(145deg,#f5fff8,#eef6f2);padding:20px;box-shadow:0 24px 60px rgba(17,24,39,.08);display:grid;grid-template-rows:34px 1fr;gap:14px}.ca24x-shot__top{border-radius:12px;background:#fff;border:1px solid var(--line);display:flex;gap:7px;align-items:center;padding:0 12px}.ca24x-shot__top i{width:8px;height:8px;border-radius:50%;background:#d5dde1}.ca24x-shot__body{display:grid;grid-template-columns:28% 1fr;gap:14px}.ca24x-shot__nav,.ca24x-shot__main{background:#fff;border:1px solid var(--line);border-radius:16px;padding:16px}.ca24x-shot__nav span,.ca24x-shot__main span{display:block;height:10px;border-radius:999px;background:#e9eff1;margin:12px 0}.ca24x-shot__nav span:nth-child(2){background:#c9f1d7}.ca24x-shot__main span:nth-child(1){width:42%;height:16px;background:#1faf5a}.ca24x-shot__main span:nth-child(3){width:78%}.ca24x-shot__main span:nth-child(4){width:66%}\n.ca24x-soft{background:var(--soft);border-top:1px solid var(--line);border-bottom:1px solid var(--line)}.ca24x-callout{border-radius:32px;padding:42px 44px;background:linear-gradient(135deg,#1faf5a,#7ddc8f);color:#fff;display:flex;align-items:center;justify-content:space-between;gap:25px}.ca24x-callout h2{font-size:34px;margin:0 0 8px}.ca24x-callout p{margin:0;color:rgba(255,255,255,.9)}\n.ca24x-list{display:grid;gap:12px}.ca24x-row{border:1px solid var(--line);border-radius:18px;padding:20px 22px;background:#fff}.ca24x-row h3{margin:0 0 6px}.ca24x-row p{margin:0;color:var(--muted)}\n@media(max-width:900px){.ca24x-grid,.ca24x-feature{grid-template-columns:1fr}.ca24x-feature:nth-child(even) .ca24x-shot{order:2}.ca24x-callout{flex-direction:column;align-items:flex-start}}@media(max-width:600px){.ca24x-sec{padding:58px 0}.ca24x-actions{flex-direction:column}.ca24x-btn{width:100%}.ca24x-shot{min-height:260px}.ca24x-callout{padding:30px}}\n<\/style>\n<style>html[lang^=\"es\"] .ca24-lang-en{display:none!important}html:not([lang^=\"es\"]) .ca24-lang-es{display:none!important}<\/style>\n<div class=\"ca24x\">\n<section class=\"ca24x-hero\">\n<div class=\"ca24x-wrap\"><span class=\"ca24x-eyebrow\">Documentation<\/span><\/p>\n<h1>ChatAssist24 setup and WordPress documentation<\/h1>\n<p class=\"ca24x-lead\">A practical guide to installing, configuring and managing ChatAssist24. This documentation structure is ready for the final product screenshots, videos and licensing links.<\/p>\n<div class=\"ca24x-actions\"><a class=\"ca24x-btn ca24x-btn--primary\" href=\"#quickstart\">Start with the quick start<\/a><a class=\"ca24x-btn\" href=\"\/demo\/\">Open interactive demo<\/a><\/div>\n<\/div>\n<\/section>\n<section class=\"ca24x-sec\" id=\"quickstart\">\n<div class=\"ca24x-wrap\">\n<div class=\"ca24x-center\"><span class=\"ca24x-eyebrow\">Quick start<\/span><\/p>\n<h2>From installation to a working assistant<\/h2>\n<p><span class=\"ca24-lang-en\">The documentation is organized around the tasks a WordPress administrator needs to complete.<\/span><span class=\"ca24-lang-es\">La documentaci\u00f3n se organiza seg\u00fan las tareas que debe realizar un administrador de WordPress.<\/span><\/p>\n<\/div>\n<div class=\"ca24x-list\">\n<div class=\"ca24x-row\">\n<h3>1. Install ChatAssist24<\/h3>\n<p><span class=\"ca24-lang-en\">Install the Free version in WordPress, activate the plugin and open the ChatAssist24 dashboard. The final WordPress.org download link will be connected here before launch.<\/span><span class=\"ca24-lang-es\">Instala la versi\u00f3n Free en WordPress, activa el plugin y abre el panel de ChatAssist24. El enlace definitivo de WordPress.org se conectar\u00e1 aqu\u00ed antes del lanzamiento.<\/span><\/p>\n<\/div>\n<div class=\"ca24x-row\">\n<h3>2. Run the initial setup<\/h3>\n<p><span class=\"ca24-lang-en\">Choose the website type, basic assistant behavior, support information and visual style. The setup wizard should leave the assistant usable before advanced customization.<\/span><span class=\"ca24-lang-es\">Elige el tipo de web, el comportamiento b\u00e1sico del asistente, la informaci\u00f3n de soporte y el estilo visual. El asistente debe quedar utilizable antes de entrar en ajustes avanzados.<\/span><\/p>\n<\/div>\n<div class=\"ca24x-row\">\n<h3>3. Connect WooCommerce features<\/h3>\n<p><span class=\"ca24-lang-en\">When WooCommerce is active, configure product search, order tracking, cart actions and the commercial flows you want customers to use.<\/span><span class=\"ca24-lang-es\">Cuando WooCommerce est\u00e9 activo, configura b\u00fasqueda de productos, seguimiento de pedidos, acciones de carrito y los flujos comerciales que quieras ofrecer.<\/span><\/p>\n<\/div>\n<div class=\"ca24x-row\">\n<h3>4. Customize the assistant<\/h3>\n<p><span class=\"ca24-lang-en\">Set design, buttons, responses, media and the assistant agent. Premium and Pro features remain visible with clear upgrade labels.<\/span><span class=\"ca24-lang-es\">Configura dise\u00f1o, botones, respuestas, contenidos multimedia y el agente. Las funciones Premium y Pro permanecen visibles con indicaciones claras de actualizaci\u00f3n.<\/span><\/p>\n<\/div>\n<div class=\"ca24x-row\">\n<h3>5. Test before publishing<\/h3>\n<p><span class=\"ca24-lang-en\">Use the preview to test questions, products, orders, WhatsApp routes and mobile behavior before enabling the assistant for customers.<\/span><span class=\"ca24-lang-es\">Utiliza la vista previa para probar preguntas, productos, pedidos, rutas de WhatsApp y funcionamiento m\u00f3vil antes de activar el asistente para los clientes.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"ca24x-sec ca24x-soft\">\n<div class=\"ca24x-wrap\">\n<div class=\"ca24x-center\"><span class=\"ca24x-eyebrow\">Documentation map<\/span><\/p>\n<h2>Everything the help center will cover<\/h2>\n<\/div>\n<div class=\"ca24x-grid\">\n<article class=\"ca24x-card\">\n<h3>Getting started<\/h3>\n<p><span class=\"ca24-lang-en\">Installation, first setup, assistant activation, website indexing and testing.<\/span><span class=\"ca24-lang-es\">Instalaci\u00f3n, configuraci\u00f3n inicial, activaci\u00f3n del asistente, indexado de la web y pruebas.<\/span><\/p>\n<\/article>\n<article class=\"ca24x-card\">\n<h3>WooCommerce<\/h3>\n<p><span class=\"ca24-lang-en\">Product search, categories, cart actions, checkout guidance and order tracking.<\/span><span class=\"ca24-lang-es\">B\u00fasqueda de productos, categor\u00edas, acciones de carrito, gu\u00eda hacia la compra y seguimiento de pedidos.<\/span><\/p>\n<\/article>\n<article class=\"ca24x-card\">\n<h3>Agents<\/h3>\n<p><span class=\"ca24-lang-en\">Create agents, set a primary agent and assign secondary agents to pages, products or URLs.<\/span><span class=\"ca24-lang-es\">Crea agentes, define un agente principal y asigna agentes secundarios a p\u00e1ginas, productos o URLs.<\/span><\/p>\n<\/article>\n<article class=\"ca24x-card\">\n<h3>Campaigns<\/h3>\n<p>Create page-based campaigns, timing rules, reach statistics and interaction behavior.<\/p>\n<\/article>\n<article class=\"ca24x-card\">\n<h3><span class=\"ca24-lang-en\">Leads &amp; surveys<\/span><span class=\"ca24-lang-es\">Leads y encuestas<\/span><\/h3>\n<p>Lead capture, contact routes, satisfaction surveys and quote simulations.<\/p>\n<\/article>\n<article class=\"ca24x-card\">\n<h3><span class=\"ca24-lang-en\">Licensing &amp; upgrades<\/span><span class=\"ca24-lang-es\">Licencias y mejoras de plan<\/span><\/h3>\n<p>Freemius activation, upgrading Free to Premium or Pro, renewals, license management and support.<\/p>\n<\/article>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"ca24x-sec\">\n<div class=\"ca24x-wrap\">\n<div class=\"ca24x-feature\">\n<div><span class=\"ca24x-eyebrow\">Screenshot area<\/span><\/p>\n<h2>Prepared for visual documentation<\/h2>\n<p>Each final help article can include a real product screenshot or a short video in the reserved visual area. The layout is already designed so screenshots can be dropped in without changing the page structure.<\/p>\n<\/div>\n<div class=\"ca24x-shot\" role=\"img\" aria-label=\"ChatAssist24 interface preview area\">\n<div class=\"ca24x-shot__top\"><i><\/i><i><\/i><i><\/i><\/div>\n<div class=\"ca24x-shot__body\">\n<div class=\"ca24x-shot__nav\"><span><\/span><span><\/span><span><\/span><span><\/span><span><\/span><\/div>\n<div class=\"ca24x-shot__main\"><span><\/span><span><\/span><span><\/span><span><\/span><span><\/span><span><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"ca24x-sec\">\n<div class=\"ca24x-wrap\">\n<div class=\"ca24x-callout\">\n<div>\n<h2>Need to understand the plugin before installing it?<\/h2>\n<p>The interactive demo reproduces the control panel and the live chat experience.<\/p>\n<\/div>\n<div class=\"ca24x-actions\"><a class=\"ca24x-btn ca24x-btn--primary\" href=\"\/demo\/\">Try demo<\/a><a class=\"ca24x-btn\" href=\"\/features\/\">Explore features<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>ChatAssist24 documentation for WordPress and WooCommerce: installation, setup, products, orders, agents, campaigns, licensing and 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